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Duplicate accounts / contacts will never be created within QuickBooks just because the name is the unique key which prevents duplicates. There is a log file located at: C:\Documents and Settings\All Users\Application Data\Pervasive\DataSynchMscrm\logs\MSCRM_Main_Process.log if you could zip that up and...
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Sorry for the confusion on the "We will see" for the other 2 missing records. I simply meant that after we have everything else resolved we will begin to figure out why your missing two accounts. Its best to get you up and running with everything else first. I'm going to provide the instructions...
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I would not recommend killing the Datasynch.exe process, you could create duplicates if the process has written information from one system to another but not updated the link information from what has already been done. However, if you MUST kill the process and duplicates are not an issue then you would...
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The software does not support pausing at this time.
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