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Cannot connect to QuickBooks

Any ideas why the Account matcher would be failing? DataSynch is Complete severe:Error Connecting to QuickBooks: Property or method failed (QBXMLRP2.RequestProcessor.1: Could not start QuickBooks.) severe:Browser: Fatal: At line 1, column 1 of file djmessage:///msg1: Invalid document structure severe...

Posted to Installation & Configuration (Forum) by retail1 on 08-20-2010
How to install in Salesforce Sandbox

How do I use the DataSynch product in our Salesforce sandbox? In step 2 of the configuration, I enter the username, password, and security token for our test sandbox, but I get the following message each time I click Next. "Salesforce login verification failed. Please check your username, password...

Posted to Installation & Configuration (Forum) by retail1 on 08-20-2010
Re: Datasynch not working

I did that part during the configuration yesterday. I just ran it again and the same error comes up in the log; 08/06/2010 14:17:57 8 4 O Global Browser: Fatal: At line 1, column 1 of file djmessage:///msg3: Invalid document structure Can you check my log files and give me another thing to try?

Posted to DataSynch OnDemand for QuickBooks Online and Salesforce (Forum) by lsadmin on 08-06-2010
Re: Datasynch not working

I submitted a ticket yesterday and have not heard anything yet. I'm logged into https://cloud2.pervasive.com and don't see an area to submit a ticket. Can I send you the log file? thank you, Thymio

Posted to DataSynch OnDemand for QuickBooks Online and Salesforce (Forum) by lsadmin on 08-06-2010
Re: Datasynch not working

I can provide a log for you to look at. The error I posted earlier happens when you run the account matcher or the 'Run Datasynch'. Thank you.

Posted to DataSynch OnDemand for QuickBooks Online and Salesforce (Forum) by lsadmin on 08-06-2010
Datasynch not working

I followed the configuration instructions and I'm using Enterprise edition of Salesforce. I didn't add any buttons or change layouts per the instructions. I keep getting the same fatal error in my logs 08/05/2010 18:04:34 8 4 O Global Browser: Fatal: At line 1, column 1 of file djmessage:///msg3...

Posted to DataSynch OnDemand for QuickBooks Online and Salesforce (Forum) by lsadmin on 08-05-2010
Datasync Web Interface trouble

I have gone as far in the installation process as I can before needing to access the Datasync Web Interface. However, when I try to open it from the start menu, I get a message saying that the "server is redirecting in a way that will never complete." I made what might be a mistake by attempting...

Posted to Installation & Configuration (Forum) by drewaltizre on 07-06-2010
Error Connecting to Quickbooks..HELP!

Help! I've created a full-access user on Qbooks, and went to upload the Qbooks company file in step 1 of the datasynch, and received this error message: "Error connecting to Quickbooks: Failed to open QB session with error: This application has not accessed this Quickbooks company file before...

Posted to Installation & Configuration (Forum) by dmizraki on 05-07-2010
Unable to Save Configuration

I am following the instructions in the Configuration and User Guide: Step 1 - installing the salesforce package has been completed. Step 2 - DataSynch Configuration is where I am stuck. I enter my Salesforce.com credentials, then authorize Quickbooks Online. Schedule Integrations dropdown remains greyed...

Posted to DataSynch OnDemand for QuickBooks Online and Salesforce (Forum) by cad@c14n.com on 12-28-2009
Re: Check Credentials with MS CRM 4.0 Fails

Jesse, Thanks to your help it works now! We supplied the following: User Name: Administrator Password: Administrator's password Organization Name: LasColinasAssociation Domain: conexussg Server Name/Host Name: DEV1:5555 With this combination, it started working. Thanks for your support, John Criswell

Posted to Installation & Configuration (Forum) by jcriswel on 12-08-2009

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